We offer a 14-day return policy on all unused items in their original packaging.

Shipping time varies according to the country we ship to. Please visit our shipping policy for more information.

Yes, we ship to most countries worldwide. International shipping times vary by location.

We accept all major credit cards.

• American Express
• Apple Pay
• Google Pay
• MasterCard
• PayPal
• Shop Pay
• Union Pay
• Visa

Once your order ships, you'll receive a tracking number via email to monitor your delivery.

Your refund will be processed and sent to your payment method within 10 business days after accepting the return.

No, we don't charge any restocking fee on our products.

Our store is protected by SSL (Secure Socket Layer) encryption, which ensures that all data transmitted between your browser and our website remains private and secure. We also use trusted payment gateways like Apple Pay, Google Pay, Shop Pay, PayPal, and major credit card processors that meet the highest security standards.

Get in touch with us from Monday to Saturday, from 9:00 AM to 6:00 PM.

Legal Business Name: Caroline Rohwer Hairdressing GmbH

Trading Name: BlondeLab

Physical Address: Apollostrasse 8, 8032 Zürich, Switzerland

Phone Number: +41 44 380 29 05

Email: info@blondelab.com

UID: CHE-371.229.635

VAT: CHE-371.229.635 MWST