Terms of service
Last Updated: August 2026
These Terms of Service ("Terms") govern your use of the BLONDE.LAB website and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.
Eligibility
By using this website, you confirm that you are at least the age of majority in your country or have the consent of a parent or legal guardian. You agree to provide accurate, complete, and current information when placing an order.
Products
We make every effort to ensure that product descriptions, images, and other information on our website are accurate. However, colours and product appearance may vary depending on your device or screen settings. We reserve the right to correct any errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability at any time without prior notice.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
Orders
Placing an order constitutes an offer to purchase our products. All orders are subject to acceptance by BLONDE.LAB.
We reserve the right to refuse or cancel any order, including in cases of pricing errors, suspected fraud, or product unavailability. If payment has already been processed for a cancelled order, the payment will be refunded using the original payment method.
Ownership of the products transfers to you upon full payment and delivery of the goods.
Prices and Payments
All prices displayed on our website are shown in the applicable currency and include Swiss VAT where required by law.
Payments are processed securely through Shopify Payments and its supported payment methods, including:
- Shop Pay
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Klarna
Orders will only be processed and shipped once full payment has been successfully authorised and confirmed.
We reserve the right to change prices at any time. Any price changes will not affect orders that have already been confirmed.
Shipping
We currently ship within Switzerland and selected European countries.
Estimated delivery times are provided for guidance only and are not guaranteed. Delays caused by shipping carriers, customs authorities, weather conditions, or circumstances beyond our control may occur.
Further information can be found in our Shipping Policy.
Returns and Refunds
Returns and refunds are governed by our Refund Policy. Please review our Refund Policy before making a purchase.
Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product names, branding, and website design, is the property of BLONDE.LAB or its licensors and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, or used without our prior written permission.
Third-Party Services
Our online store is powered by Shopify. We also work with third-party service providers, including payment and shipping providers, to operate our website and fulfil customer orders.
We are not responsible for the content, policies, or practices of third-party websites or services that may be linked from our website.
Disclaimer
We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that the website, its content, or any product information is complete, accurate, or free from errors.
Our website and products are provided on an "as available" basis to the fullest extent permitted by applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, BLONDE.LAB shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase or use of our products.
Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
Any disputes arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Zurich, Switzerland.
Any disputes arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Switzerland.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The latest version will always be published on this page together with the revised "Last Updated" date.
Contact Us
BLONDE.LAB
Apollostrasse 8
8032 Zurich
Switzerland
Phone
+41 78 238 65 44
Email
info@blondelab.com